PSA: If your order from Apple Store is showing that it isn’t eligible for a return, even though you know you’re within the 14-day window, all is not lost. Contact Apple Support — I did it through iMessage — and they’ll sort it out.

A smartphone screen displaying a message that states, “Your order is no longer eligible for return.” It includes further information that the item is not eligible for return as the return window has passed, with a suggestion to contact Apple or the manufacturer for product support. There is also a link to view the Return & Replacement Policy. The background is a gradient of pink and orange hues.

Glad I knew I had the two weeks and decided to double-check!